Invacare Softform Excel Mattress

HIGHLIGHTS

2.5lb High Resiliency Foam
Fluid resistant, four-way stretch cover
Castellated cells reduce surface tension
Keyhole cut mattress for superior airflow

Authorized Invacare Dealer

DESCRIPTION

Invacare Softform Excel Mattresses utilize superior materials inside and out for comfortable, durable mattresses which are designed to aid in prevention of pressure ulcers in patients up to Very High Risk, making them a highly versatile prevention surface. From high-resiliency 2.5 lb. castellated polyurethane to premium four-way stretch covers, Softform mattresses are more comfortable and will retain their supportive qualities longer than typical foam mattresses.

	Designed using superior materials from top to bottom to aid in pressure ulcer prevention
	Higher density foam delivers a higher degree of prevention and performance Softform Mattresses utilize 2.5 lb. high-resiliency (HR) foam, which means they will maintain their shape, comfort and pressure-reduction qualities longer than foams of lower density. HR foam contours to the patient exceptionally well, and when combined with the castellated design of the Softform Mattress, provides necessary pressure relief without sacrificing comfort.
	The fluid-resistant, four-way stretch Softform Mattress cover is designed to help reduce shear and friction forces, which can be contributing factors in the development of pressure ulcers as well as make the skin tissue more vulnerable to the forces of direct pressure.

The Invacare Softform Excel Mattress has a contoured foam layer which is designed to evenly distribute the weight of a patient, promote greater comfort and facilitate pressure ulcer prevention in patients up to High Risk. The base of themattress features a firm foam layer to provide substantial

Castellations

Unique castellated cells break the surface tensions of the foam, allowing the patient to be immersed into the foam, maximizing body contact area and optimizing pressure reduction.
The Softform Excel mattress features a unique keyhole cut to ensure proper airflow through the foam to maintain a consistent temperature while moving with the patient for improved comfort.

Premium fluid-resistant cover

Fully removable covers allow for easy replacement, laundering and inspection of foam
Softform mattress covers are four-way stretch polyurethane and feature a tough coated polyurethane base to extend the longevity of the mattress. The Softform Premier mattress features high frequency welded seams; the Softform Excel Mattress features stitched seams. (Softform Premier mattress cover shown)

Raised Side Rail (RSR) covers available separately

Customize Softform mattresses with RSR covers as needed for patients requiring additional side support. Widths up to 48" available.

There are important clinical and cost advantages associated with the use of the Softform Mattress.

As an integral part of your support surface formulary, the Invacare Softform Mattresses will deliver essential clinical and financial benefits. In two published, randomized clinical studies, the use of the Softform Mattress in place of traditional mattress systems reduced pressure ulcer incidence in high risk patient populations from 34% to 7% and pressure ulcer prevalence from 30% to 9% respectively.^1,2

In subsequent work, Gray and colleagues examined the long term performance of the Softform and concluded there was no deterioration of the mattress performance over three years.³ Additionally, James concluded a standardized, static led mattress approach using the Softform mattress improved patient care, produced a significant savings and reduced dynamic mattress rental costs over a three year period.²

SPECIFICATIONS

	Invacare Softform Excel Mattress	Invacare Softform Premier Mattress
Patient Risk Type:	Low - High Risk	Low - Very High Risk
Construction	2 layer HR Foam	U Core with removeable HR Foam Insert
Foam Cut	Keyhole Cut	Mushroom Cell
Built-in Side Support	No	Yes
Cover	4 way stretch with Stitched Seams	4 way stretch with High Frequency Welded Seams
Infection Control	3/4 Flap to conceal Zipper	Full flap to conceal Zipper
Weight Capacity	450 lb.	500 lb. (650 lb. bariatric models available)
Warranty	6 Years Foam, 2 Years Cover	8 Years Foam, 4 Years Cover

Amica Medical Supply Warranty

For warranty claims with your product, call our expert customer service representatives, and we will arrange to have the replacement parts sent. Amica Medical is an Authorized Dealer and Service Center for all products in our store. If you need on-site service, please call to arrange a visit from our network of Manufacturer’s Approved Service Centers. Service calls are not covered by Manufacturer’s Warranty, and have a minimum charge of $85.00.

All Durable Medical Equipment has a Limited Manufacturer’s Warranty. The following parts will be repaired or replaced at our discretion, during the warranty period.

Warranty Details

6 Years Foam / 2 Years Cover

Note: Any product abuse or intentional misuse voids the warranty.

Return Policy

Most items may be returned within 30 days of receipt for a full refund. All items must be in their original packaging and meet the following conditions:

Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage.
Product must be returned in its original packaging.
A Return Merchandise Authorization must be requested from Patient Lift USA within 14 days of delivery of the product.
Once an RMA has been received, products must be returned within 14 days.

Some products require a 25% restocking fee for returns. Heavy products shipped via Freight, may incur additional shipping charges, which are not refundable. These include:

Lift chairs
Vehicle lifts
Patient Lifts

All returned products require a Return Merchandise Authorization number. Returns received without this number will not be credited. The easiest way to request an RMA number is by calling us at 888.826.4423, option 3.

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PLEASE NOTE: Products returned without an RMA number will not be credited. To receive full credit, items must be shipped within 14 days from the day the RMA Number and shipping information were provided by Amica Medical Group of Companies.

Return Shipping

Unless Amica Medical made an error, return freight is the customer responsibility. We will be happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Amica Medical reserves the right to charge for any additional shipping fees associated with shipping the item to the correct location. In addition, if a scheduled pickup with a delivery carrier is missed, Amica Medical may institute an additional fee per missed scheduled pickup.

Cancelled Orders

Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RMA Number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 25% restocking fee (minimum $25) will apply. Second-Day and Next-Day shipping costs will not be credited if delivery is refused. Heavy products shipped via Freight, may incur additional shipping charges, which are not refundable.

Credits

Once your return is received, Amica Medical will issue a credit to the credit card used for the purchase. Please allow up to 4 weeks for your credit to be issued.

If your item is defective or was damaged in shipping, please call us at 888.826.4423 or email us at customer.service@amicamedicalsupply.com. We will arrange for the item to be repaired or replaced promptly.